Tony Boloney’s

WORST SERVICE & EMPLOYEES EVER!!! I’ve lived in Hoboken a long time & ordered from Tony baloney‘s many MANY times before because the food for the most part is amazing!! I’ve even told all my clients, family & friends about it. Well, after tonight I’ll have to update them. If you order something simple like fries, it’s not hard to get wrong. I order the SAME thing – every time. Pizza WELL WELL EXTRA WELL BURN THE PIZZA WELL DONE. Please. And no blu cheese on the salad because I’m allergic. After I write these notes in my online order I then CALL them to reconfirm they saw the notes. (Since I know from experience they usually don’t read them) I just landed from a long flight and am starving… and craving good pizza. I call 3 minutes after placing my order, a girl named Erica picks up and I explain to her that last time (and the time before that) the same thing happened, I wrote the note AND called and it still came out wrong. I asked her to please please follow those instructions because I’m SO hungry and don’t want to wait for another delivery if it comes out wrong. She assured me that she’ll tell the kitchen right now so it doesn’t happen again. 45 min later the pizza comes UNDERDONE & WITH BLU CHEESE!!! Can’t catch a break. I call back – & ask for Erica, she’s busy, I ask for the manager, he’s busy. I explain my problem to the girl who seems like she could care less & she said well, when it went out it looked fine to us. Unbelievable. She cuts me off mid sentence to put me on hold, tells the manager and he sends another pie. This time it comes out well done. So at least they rectified it but why should anyone have to go through this terrible process time and time again? – I had to wait another 45 min for the right order to come out. Guess I should just learn my lesson – 3x a charm? Which is a shame because I’m an awesome customer!Just get my order right and I’ll buy your food all day every day.